The HSB Polytechnic Grievance Management System is designed to help students and staff of the institution address any grievances they may have. This system provides a platform for students and staff to express their grievances, discuss them and take necessary steps to resolve them. The system is designed to provide an equal opportunity to all stakeholders to make their voices heard. It provides an online platform for grievances to be raised, discussed and addressed. The system also enables stakeholders to track the progress of their grievances and provides a timeline for resolution. The system is designed to be secure and user-friendly. It is designed to ensure that only authorized personnel can access the data. Furthermore, the system allows for user customization and provides a platform for users to create their own profiles. The grievance management system provides a range of features that aim to facilitate a quick and efficient resolution process. The user can lodge a complaint in the lodge complaint section by providing category, subcategory, subject of complaint etc. The user also can check the status of the lodge complaint in the complaint history section.The system also have dashboard, account setting, change password section for the benefits of the users. These features are designed to ensure that grievances are addressed in a timely manner.
Overall, the HSB Polytechnic Grievance Management System is an effective tool that enables stakeholders to raise and resolve grievances in an efficient and secure manner. It provides an effective platform for students and staff to express their grievances and take necessary steps to resolve them.